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NHS Direct

The Role of NHS Direct and How to Contact Them

NHS Direct operates a 24-hour nurse advice and health information service, providing confidential information on:

  • What to do if you or your family are feeling unwell
  • Particular health conditions
  • Local healthcare services, such as Doctors, Dentists or late night opening Pharmacies
  • Self help and support for organisations.

The telephone service is available by calling 0845 4647.

Calls to NHS Direct are charged at local rates and for patient’s safety, all calls are recorded.

NHS Direct are also available online –


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website