If you are on regular medication and require a prescription, you can request your medication in the following ways:
- Online – Using our prescription requests triage.
- Using our online services – SystmOnline. If you would like to register for this free service please complete our Register for Online Services Form.
- Online Using the NHS App / Airmid App.
- Requesting a repeat prescription through your local pharmacy order and collect service.
- In person or by post.
Please allow 3 working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Please note that for reasons of clinical safety only current repeats are available to view online, but you can request additional medication via free text if needed. We are working hard to make sure any intermittently ordered medication that is appropriate to be able to order without review is available as an ‘irregularly ordered repeat’.
Electronic Prescription Service
Why not nominate your local pharmacy to take advantage of the Electronic Prescription Service.
If you decide to activate it, your repeat prescriptions will get automatically sent electronically to your nominated pharmacy of choice as soon as they are signed off by the doctor, potentially saving a significant amount of time and providing peace of mind. A lot of pharmacies only collect paper prescriptions from us daily at most and a few less local ones do not collect at all, risking prescriptions getting delayed or mislaid in the post.
You can change or remove your nomination at any time, making it particularly flexible if for example you ended up being away from home for a period of time. You can also request a paper copy of your prescription at any point.
Prescriptions that you have already arranged to be delivered to your chemist will be automatically sent electronically (if they support the service) to improve speed and accuracy of transfer. If you wish to opt out, please contact reception using our
Ask Reception a Question form.
Pharmacies will not have access to any additional personal data than is already held on their system and paper prescriptions and the prescriptions are sent using NHS specific secure connections. Also there is a capacity for us to add printed notes to the counterfoils, explaining more clearly when and why items may be due review. If you need an up to date repeat card to remind yourself regarding medication to order, you can request that from your local pharmacy at any time.
You can nominate your local pharmacy in several ways- either through requesting when in surgery or through asking your pharmacy direct, and it will only take you a matter of minutes to do so. Nominate now to make sure you can take advantage of the service as soon as it goes live.
If you have an existing Repeat Dispensing arrangement with your pharmacy (e.g. when batches of scripts for weekly blisters are printed and sent to the pharmacy in advance) please note when each batch is issued a paper token still needs to be transferred to the pharmacy in the usual way. However the individual prescriptions can be sent electronically and also partially cancelled/adjusted after issue making electronic repeat dispensing far more flexible that the fully paper process. This means that the number of times a year a batch needs to be issued is likely to be less, saving yourself, the pharmacy and the doctor significant time. Controlled drugs can now be sent electronically.
To register, please complete our Register for the Electronic Prescription Service form.
View the cost of prescriptions via the website NHS UK: How much is the NHS prescription charge?
You can also find out if you are entitled to free prescriptions by visiting the website NHS UK: Am I entitled to free prescriptions?