Please do not use this service for any urgent medical queries as this service is only monitored during practice working hours.

This is to be used for non-urgent general enquiries only and not for clinical online consultations/seeking medical help (which should be done via e-consult) or prescription requests which should be done via our online services, SystmOnline).

Failure to adhere to these guidelines may result in the form being rejected and you being asked to submit a new form of the appropriate type. Thank you for your understanding.

Your question will be passed to an appropriate member of staff for a response. We aim to respond to all questions within two working days.

If you do have an urgent medical query you should telephone the surgery or contact the out of hours service by calling 111. In an emergency please contact 999.